Privacy Policy

Last updated: October 4, 2026

ASAI operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). ASAI is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including payment card information, payment method, payment confirmation, transaction details, and other payment-related information processed in connection with your purchase.
• Account information, including your username, password, preferences, and settings.
• Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us, including information you provide when contacting us, such as when sending a customer support inquiry.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, subscribe to our communications, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our Services or visit our website and through the use of cookies and similar technologies.

• From our service providers, including when we engage them to provide technology, payment processing, shipping, analytics, or other services and they collect or process your personal information on our behalf.

• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process payments, fulfill orders, remember your preferences and items you are interested in, send notifications related to your account or orders, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience. We may also use personal information to improve our products, website, and Services.

• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email or other permitted methods and showing you advertisements for products or services on the Services or other websites, including based on products you have viewed, purchased, or added to your cart.

• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and protect our Services and customers. If you create an account, you are responsible for keeping your account credentials secure.

• Communicating with You. We use your personal information to provide customer support, respond to your questions or requests, provide effective Services, and maintain our business relationship with you.

• Legal Reasons. We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, participate in legal proceedings, and enforce or investigate potential violations of our Terms of Service or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, shipping carriers, payment processors, and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

• With business and marketing partners to provide marketing services and advertise our products, where permitted by applicable law.

• When you direct or request us to disclose information or otherwise consent to disclosure, such as when information is provided to a shipping carrier to deliver your order or through your use of social media integrations.

• With our affiliates or other entities within our corporate group, if applicable.

• In connection with a business transaction such as a merger, acquisition, financing, sale of assets, restructuring, or bankruptcy.

• To comply with applicable legal obligations, respond to subpoenas, search warrants, court orders, or similar requests, enforce applicable Terms of Service or policies, and protect or defend the Services, ASAI, our customers, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside in order to provide and improve the Services.

In addition, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these features, Shopify may process personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise your rights regarding information processed by Shopify.

To learn more about how Shopify uses your personal information and the rights that may be available to you, please review Shopify's Consumer Privacy Policy and Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites that are not affiliated with or controlled by ASAI, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness, or reliability of information found on those sites.

Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be viewable by other users of those platforms.

Our inclusion of third-party links does not, by itself, imply endorsement of the content, owners, or operators of those platforms.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted, subject to applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

In addition, information sent to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with the Services, fulfill orders, comply with legal or accounting obligations, resolve disputes, prevent fraud, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by applicable law.

• Right to Access / Know. You may have the right to request access to personal information that we hold about you.

• Right to Delete. You may have the right to request that we delete personal information we maintain about you, subject to applicable exceptions.

• Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.

• Right of Portability. You may have the right to receive a copy of certain personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.

• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside and applicable law, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising.

• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional communications, such as communications about your account, orders, returns, or customer service requests.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise additional rights, including:

• Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

• Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw your consent. Withdrawal of consent does not affect the lawfulness of processing based on your consent before it was withdrawn.

You may exercise applicable privacy rights by contacting us using the contact information provided below.

We will not discriminate against you for exercising rights available to you under applicable law.

We may need to verify your identity before processing your request, as permitted or required by applicable law. Where applicable, you may also designate an authorized agent to make a request on your behalf. We may require appropriate proof of authorization and may need to verify your identity directly.

We will respond to valid requests within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact information provided below.

We will review your complaint and respond as required by applicable law.

Depending on where you live, you may also have the right to lodge a complaint with your local privacy or data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the province or country where you live, including where Shopify and other service providers operate.

When personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction.

Where required by applicable law, we will use appropriate safeguards or recognized transfer mechanisms for international transfers of personal information.

If we transfer personal information from the European Economic Area or United Kingdom to another country, we will use legally recognized safeguards where required, such as applicable standard contractual clauses or other approved transfer mechanisms, unless the destination has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, Services, or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on our website, update the “Last updated” date, and provide additional notice where required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us:

ASAI
Website: asaijewelry.com
Email: asaijewelry1@gmail.com
Ontario, Canada

For purposes of applicable data protection laws, ASAI is responsible for the personal information it collects and processes in connection with the Services, except where another organization, such as Shopify or a payment provider, independently determines the purposes and means of processing.